Senior Service Delivery Consultants are skilled professionals who form part of our SaaS Operations team delivering services to our clients. The main purpose of the role is to contribute to the effective support and maintenance of SimCorp Dimension and to all aspects of service delivery around SimCorp Dimension.
Senior Service Delivery Consultants support our clients by providing solutions and deploying services related to the usage of SimCorp Dimension. They work closely with local and global teams within SimCorp.
In this key role you will work in APAC/EMEA shift to provide support & solutions to overcome issues encountered by the customer and to optimise usage of the systems for them. This interesting job offers you a unique opportunity to increase your knowledge and get experience on a variety of disciplines. You will find yourself working in a diverse and fast-growing environment for an international company with a significant growth potential and career opportunities. If you want to contribute to our growth and develop in a skilled environment - grow with us!
What you will be responsible for
- You will be the key contact for our clients regarding production support and ensure and maintain the relationship.
- Analyse problems and issues which occur in the solutions and the system operations of SimCorp services at clients production environment on a wide range of topics independently to provide convincing and timely solutions to our client within agreed SLAs
- Advise and service our client users independently on configuration maintenance and enhancement by providing solutions related to the usage of SimCorp services and beyond to ensure that the client uses SimCorp services in an optimal, future-oriented way
- Co-operate closely with other professionals within SimCorp on a global level by way of specialist roles to share knowledge and ensure efficient solutions for the client
- You will be required to work on APAC/EMEA shift. Weekend/Public Holiday works are required on occasion. Working extended hours might also be required on occasion.
What we value
- A degree in finance / economics / mathematics / computer science. Knowledge in financial issues - theoretical as well as practical
- Minimum 5 years experience within asset management, funds management or custodian.
- Familiar with Simcorp Dimension
- Experience in the operation and support of front-to back investment management solutions
- You are good at prioritizing multiple tasks at the same time.
- Proactive nature, service-minded and a natural desire for problem solving, enthusiastic, committed, result-oriented, and able to thrive in a time-sensitive situation
Other requirements
- APAC / EMEA shift hours (May change depending on business needs)
- Hybrid working arrangement (2x a week in office)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Senior Service Delivery Consultant (Noida)
🏢 Simcorp
📍 Noida
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