Tech Mahindra is conducting Walk in drive. Grab the prospect at the earliest.
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Associate (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
Working days - 5
Shifts - Rotational
Off - 2 Rotational
Noida : Work from office
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Address and resolve customer queries, issues, and concerns with empathy and accuracy.
- Provide product/service information and support.
- Maintain detailed records of customer interactions.
- Work effectively in a fast-paced, rotational shift environment.
Skills and Qualifications
- Excellent verbal communication skills in English.
- Strong problem-solving and active listening skills.
- A customer-centric attitude and willingness to go the extra mile.
- Immediate joiners are required.
- Undergraduate and Graduate both are eligible.
- Freshers & experienced both are eligible.
- Salary will depend on communication skills and previous experience.
- Immediate joiners are required.
Interested ones can contact "HR Kajal - (phone hidden)" or "HR Anushka - (phone hidden)" or "HR Prashant - (phone hidden)" or can directly come for walk in interview at below mentioned address and mention "HR Kajal"/ "HR Anushka/ "HR Prashant" on top of your resume for the reference.