• Managing the end-to-end onboarding process, ensuring a great experience for new clients should be the primary objective
• Setting up onboarding meeting with the client (talk about content requirements, platform demo, functionalities, etc.)
• Sourcing/collation of content from online platforms, client or from ACM
• Be a excellent communicator, receive and interpret feedback, and meet tight deadlines
• Respond to feedback to improve the creative work in future iterations