Role Purpose

The role is responsible for working with operations and delivery teams to understand their information needs and develop and maintain reports and systems to fulfill them in an accurate and timely way

Role Accountabilities

We are looking for a highly analytical and results-driven Senior Analyst MIS Automations to support operational excellence through workforce planning, forecasting, reporting, business analysis, and automation initiatives

This role plays a critical part in ensuring the effective utilization of resources, delivery of operational targets, and provision of meaningful business insights that support strategic decision-making

As a Senior Analyst MIS Automations, you will be responsible for short-term and long-term workload forecasting, scheduling, and real-time resource management

Working closely with business planning teams, you will proactively manage workforce requirements to ensure daily operational metrics are achieved while balancing business demands and resource availability

The role requires the ability to develop accurate schedules that align with forecasted demand, business objectives, planned events, holidays, and operational constraints

You will be expected to analyse workforce performance data, including productivity, utilisation, occupancy, and forecast accuracy, to identify trends and opportunities for continuous improvement

By leveraging automation, technology, and process optimisation, you will contribute to improving planning accuracy, operational efficiency, and overall service delivery

A key aspect of the role involves supporting IELTS Operations reporting requirements and ensuring that reporting frameworks align with the strategic priorities of the business

You will identify and evaluate new reporting needs, recommend appropriate technologies and automation solutions, and develop structured reporting schedules to ensure timely and effective distribution of business information

The role also requires the preparation of insightful business analyses, including trend identification, root cause investigations, performance reporting, and scenario-based modelling to support operational and strategic decision-making





The successful candidate will collaborate with stakeholders across functions to understand business requirements, translate data into actionable insights, and support the continuous evolution of reporting and workforce management practices

Strong analytical capabilities, attention to detail, and the ability to manage complex datasets will be essential for success in this position

Information security and compliance form an integral part of the role

You will be responsible for ensuring adherence to information security policies and supporting compliance with ISO 27001 and IGA requirements

This includes managing access controls, supporting account provisioning and deactivation processes, monitoring access levels, maintaining records in accordance with the Freedom of Information Act, promoting security awareness, and ensuring incidents are managed and resolved within agreed service levels

We are looking for a proactive and solution-oriented professional with robust expertise in workforce planning, MIS reporting, business analysis, and process automation

The ideal candidate will possess excellent communication and stakeholder management skills, advanced proficiency in data analysis and reporting tools, and a passion for driving operational improvements through technology and data-driven decision-making

Join the British Council and play a key role in shaping efficient, data-led operations that support our mission of creating opportunities and building connections through education, arts, and culture

Role specific skills, knowledge, experience and qualifications

- 3-5 years in MIS, data analysis, or automation roles

- Graduate
- Advanced MS Office skills
- Good communication skills
- Expert in reporting analytics with relevant exp

In a reporting/analytics role





- Strong understanding of MIS principles, reporting standards, and performance metrics

- Expertise in reporting and dashboard tools like Power BI, Tableau, Excel (advanced), or similar BI tools

Power App, Power Automate

- Power Platform
- SQL
- Azure

Further Information

Language: Strong English proficiency is crucial for this role, requiring fluency in both written and spoken communication to effectively navigate British Council systems and international operations

Please note: Interviews will be conducted primarily in English

The successful candidate must be able to speak and write well in English, as this is essential for the role

Locally recruited: Applications are welcomed from candidates currently in this location with a natural right to work

Relocation support is not provided

Overseas Citizen of India (OCI) card holders will need to have, or be able to obtain, a valid special work permit issued from Government of India (GOI) to work in the British High Commission (BHC)

BHC will not be able to sponsor work visas or obtain/ assist with the special work permit from GOI

Offers of employment made to OCI card holders will be conditional upon candidates obtaining a special work permit

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work

The British Council is a Disability Confident Employer

The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent

We guarantee an interview for disabled applicants who meet the minimum role requirements

We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr. Analyst - MIS & Automations (Noida)
🏢 British Council
📍 Noida