We are hiring Customer Service Executives for International Voice Process. The candidate will handle customer calls, solve queries, and provide the best support experience to customers.
- Handle inbound customer queries via calls, mail, chat
- Understand customer issues and provide proper solutions.
- Answer customer queries in a polite and professional manner.
- Update customer details and call information.
- Follow company guidelines and meet daily targets.
- Maintain good customer service quality.
Preferred candidate profile
- Minimum 1 year of international voice experience required
- Excellent verbal and written communication skills.
- Solid problem-solving and analytical abilities.
- Customer-centric approach with a positive attitude.
- Ability to work in a fast-paced environment.
- Proficiency in MS Office and CRM tools is an advantage.
- Any graduate can apply
Job Details
- Process: International Customer Support (Voice)
- CTC: 5LPA to 5.5LPA
- Take Home Salary: Depends on last in hand
- Location: Gurugram/Noida
- Working Days: 5 Days working
- Week Off: 2 Rotational Off
- Shift: Rotational shifts
- Cab: Both-side cab facility available
- Need Immediate Joiners Only