> Manages customer interactions & records reported issues in the ITSM
> Identifies issues, apply fixes and investigate root causes using internal
instructions.
> Provides technical guidance in activities associated with identifying,
prioritizing, and resolving problems by telephone and e-mail
> Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
> Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
Job Profile
> Fluency in English language
> Flexibility to work shifts if required"
> 24*7 Shift
> One side Cab
> 30% hike will get +Bonus +Night Shift
> Work from Office
> 10 hours Shifts
> Joining for 20th July - 3th August
Interested candidate can share cv here__ (phone hidden)
📌 International Technical Support (Noida)
🏢 NLB Services
📍 Noida
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