We are looking for enthusiastic and customer-focused Customer Support Executives with excellent communication skills. The ideal candidate should be passionate about delivering outstanding customer service, resolving customer queries efficiently, and maintaining a positive customer experience.
Key Responsibilities
- Handle inbound and outbound customer interactions professionally.
- Resolve customer queries and complaints in a timely manner.
- Provide accurate information about products and services.
- Maintain a high level of customer satisfaction.
- Document customer interactions in the CRM system.
- Escalate complex issues to the appropriate team when required.
- Meet individual and team performance targets.
Eligibility Criteria
- Graduate or Undergraduate (Freshers and Experienced candidates can apply).
- Excellent verbal and written communication skills in English and Hindi.
- Positive interpersonal and problem-solving skills.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Positive attitude with a customer-first approach.
Preferred Skills
- Strong listening and communication skills.
- Ability to handle customer objections calmly.
- Quick learner with a willingness to adapt.
- Team player with a professional attitude.
📌 Customer Support Executive (Noida)
🏢 Admirerx
📍 Noida
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