- Middleware Knowledge is a must with having Tomat , Apache and strong linux application support analyst with middleware experience
- 4 to 7 years of experience is required
- Understanding of Web Request on above Web Servers
- Would be required to support release application fixes and major/minor releases
- Need to possess diagnosing and solving software faults skill
- Responsible to report and track post product bugs, fixes and enhancement related along with product development team
- Responsible to work on updating incident, remediation task, Problem root cause analysis task in ServiceNow application
- Required to participate in Change management activities
- Should possess ability to communicate with end users and capture tickets/incidents related to application over phone/IM
- Should be available for on-call support as needed
- Responding to callouts in a timely fashion
Requirements:
- BE Computer Science or related technical degree or work experience
- Should have experience on working on highly available system either in on-premise hosting or cloud hosting model.
- Strong communication skills and active listening
- Strong teamwork ethic willing to jump in to assist others
- Accountability, Ownership and Commitment to quality and deadlines
- An independent worker who will take the initiative to ensure goals are metAbility to work under pressure with changing objectives and deadlines
- Creative problem solver with strong analytical skills
- Highly reliable and organized with robust attention to details, with ability to concurrently manage multiple tasks
- Willing to work in shifts and weekends
📌 Infrastructure Systems Engineer III (Noida)
🏢 Conduent
📍 Noida
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