- Location-Noida
- - Comfortable to work in Rotational Shift/Night Shift
- - Manage the day-to-day Planning, operation and problem-solving of a team of 20-25 resources
- Develop team to ensure delivery of consistently superior quality, Ability to independently handle transitioning of recent procedures,
- Drive the team to be client/customer-focused, owns training and development to team.
- Take ownership on delivering service level components, quality and targets and drive and motivates the team to achieve management goals,
- Effectively track and analyze the performance of individual team members and provide effective coaching and feedback,
- Compiling all External and Internal reports Act as the communication conduit between team and management
- Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule P
- Problem Resolution, as well as to make recommendations on process development based on analysis and customer and team feedback.

📌 Team Lead BPM (Noida)
🏢 Converge Staffing Solutions
📍 Noida