Patient Care/ Customer Care/ Community Care.

- Help people to adhere to Unit’s policies & practices and provide prompt services to external & internal customer.

Process/ Documentation/ Compliance

- Assist in the setting up of the credit control system.
- Maintain accurate records of all chasing activity pertain to dispatch.
- Proper checking of billing and supporting reports before dispatch.
- Proper using of audit tools of final bills, which are set to dispatch.
- Controlling of dispatch data, receiving record and reports.
- Proper resolution of 1st level escalations and proper query reply.
- Regular meetings with FO or other inter department to ensure all relevant details

are proper and resolution of points with discussion.

- Identify changes in billing patterns and propose action to avert billing leakages.




- Ensure that all transactions are compliant as per SOP.
- Handle disputed bills and negotiate to bring payment within the agreed terms.
- Provide accurate advice on billing queries.
- Respond promptly and completely to NHA Portal as well as CGHS & TPA /PSU, internal enquiries.
- Prepare files for transfer to the Debt Recovery Dept.
- Providing ad-hoc reporting as and when requested.
- Ensure Weekly / Monthly processing deadlines are met as required.

Financial Cost and Revenue Contribution

- Monitor and drive cost efficiencies.
- Effective utilization of working capital & optimization of resources.
- Follow Cash / Credit / Corporate billing /discount instructions.

📌 IPMC Billing (Noida)
🏢 Max Healthcare
📍 Noida