Position: Resident Services Associate/Sr. Associate

Organization: Antara Noida Sec - 150

Location: Noida Sec - 150

Minimum Qualification: Graduate / Diploma in Hotel Management(preferred), or a related field with about 0-1+Yrs years of strong experience in Front Office/Resident Services.

Job Profile:

• Manage the reception desk and ensure smooth day-to-day front office operations.

• Greet residents, guests, visitors, and vendors in a courteous and professional manner.

• Handle incoming calls, emails, and inquiries efficiently. • Direct visitors to the appropriate departments and personnel.

• Maintain visitor records and issue visitor passes as per security protocols.

• Provide information and assistance to residents and guests regarding facilities, services, and events.

• Address resident requests and coordinate with relevant departments for prompt resolution.

• Support resident check-in, onboarding, and guest visit arrangements. • Ensure a positive and welcoming experience at all touchpoints.

• Liaise with housekeeping, maintenance, security, dining, and other departments for service requests.

• Communicate significant updates and announcements to residents and visitors.

Behavioral Skills:

• Excellent oral and written skills.

• Role model, energetic, determined, positive, robust and resilient leadership, able to inspire confidence and respect,



and exemplify high standards of conduct.

• Demonstrate strong commitment to innovation and performance improvement.

• The fundamental principles set out in the code are integrity, objectivity, professional competence and due care, confidentiality, and professional behaviour. Impartiality is a further fundamental requirement of those operating in the public services.

• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations essential.

• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.

• High level of integrity and dependability with a strong sense of urgency and results-orientation.

• Analytical bent of mind, planning & organizing skills. Excellent team building and interpersonal skills.

• Ability to adapt to new work culture and be flexible.

Job Requirement: The candidate should be a seasoned and highly intelligent hotel professional with outstanding management skills and extensive hands-on experience. In addition, the ideal candidate has: • Exposure to Senior Living would be a added advantage.

Interested candidates can share their resume on [email protected] or Whatsapp your resume on (phone hidden)

📌 Hiring Front Office Associate - Antara (Max Group) Noida 150
🏢 Antara Senior Care
📍 Noida