Please note that the working hours for this role are 6 pm to 3 AM IST
If interested, please share your resume -
[email protected]
About the role
The Senior Project Manager role in the Service Transition Group is responsible for driving the completion of challenging projects to onboard clients into Managed Services. The project portfolio for this role will cover the spectrum of Managed Services offerings, including but not limited to Infrastructure, Cloud, Endpoints, Security, M365 and more. Working with the Sales and Architecture teams to understand the overall solution and services being delivered, responsibilities include maintaining a project schedule to meet deadlines, facilitating internal and client meetings and workshops, helping to resolve roadblocks and issues, providing status to internal/client stakeholders, and being the SPOC for questions related to the assigned projects. There is responsibility over the entire project life cycle. Management of concurrent projects is standard.
Responsibilities
- Provide Project Management services for projects to bring recent customers into Managed Services.
- Develop and execute project plans from initiation through closeout,
taking established Service Transition Best Practices and applying them as needed to each project
- Ensure project success by identifying issues and required actions, then leading the team to resolution and completion. Identify and manage risks associated with projects and minimise their impact on the project's success
- Report on progress and escalating key issues to management promptly to maintain progress
- Document processes and procedures to ensure operational consistency and facilitate team knowledge sharing
- Ability to learn and work in multiple tools and platforms
- Manage competing interests and priorities among diverse stakeholder groups
What we’re looking for
1. Bachelor’s degree in information technology or a related field or equivalent years of experience Required: Five (5) years’ experience in at least one of the following areas:
2. Infrastructure or Security
3. Network Operations
4. Public or Private Cloud
5. Required: 8+ years of project management experience.
6. Required: Experience managing projects across organisations and functional areas in fast-paced environments.
📌 Sr Project manager - Service Transition (Hyderabad)
🏢 Insight Direct India
📍 Hyderabad