We are hiring experienced Customer Service Associates for a voice Process based in Navi Mumbai or Gurgaon. Candidates with excellent communication skills and minimum 1 year of international voice experience are encouraged to apply.
*** Roles & Responsibilities ***
- Handle inbound customer calls from international customers.
- Resolve customer concerns professionally and efficiently.
- Deliver excellent customer experience and maintain quality standards.
- Update customer information in CRM tools.
- Achieve productivity and customer satisfaction metrics.
- Follow process guidelines and compliance Standards .
*** Eligibility Criteria ***
HSC/ Any Graduate.
Excellent spoken English communication skills.
Comfortable working in rotational and night shifts.
Strong customer handling skills.
Immediate joiners preferred.
*** Advantages ***
Attractive incentives.
Career growth opportunities.
Global exposure.
Employee engagement activities.
Contact Suchitra - (phone hidden)
📌 Walk-in || Customer Care Executives | Voice Process (Navi Mumbai)
🏢 Wrixty Services
📍 Navi Mumbai
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