We are looking for a highly skilled and experienced Customer Support Executive to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience in customer support, with excellent communication and problem-solving skills.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to resolve customer issues.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance metrics, such as first call resolution rate and customer satisfaction scores.

Job Requirements

- Excellent communication and interpersonal skills are essential.
- Ability to work in a fast-paced environment and handle multiple interactions simultaneously.
- Robust problem-solving and analytical skills are necessary.
- Proficiency in using computer systems and software applications is required.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills are vital.

📌 Customer Support Executive (New Delhi)
🏢 TP
📍 New Delhi