- Manage a team of collectors to achieve monthly targets for two wheeler loan recoveries.
- Conduct regular field visits to monitor collections progress and identify areas for improvement.
- Develop and implement strategies to improve collection efficiency, reduce delinquencies, and increase recoveries.
- Analyze data to track performance metrics such as DSO (Days Sales Outstanding) and write-off rates.
Job Requirements :
- 2-3 years of experience in agency management or collection management in the banking industry.
- Robust knowledge of two wheeler loans and ability to understand their specific requirements during recovery processes.
- Proven track record of achieving high levels of customer satisfaction through effective communication skills.
📌 Agency Collection Manager (New Delhi)
🏢 Ujjivan Small Finance Bank
📍 New Delhi
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