Regional Operations Manager - Retail
Role Overview
you will spearhead the operational strategy, supply chain
execution, and physical/digital retail operations for our rapidly growing home decor brand.
As a key member of the executive leadership team, you will translate our creative vision into a scalable, highly profitable operational reality.

Core Responsibilities
1. Omnichannel Retail & Inventory Operations
Store Operations: Oversee the operational performance of all corporate brick-and- mortar retail locations, ensuring peak efficiency, strict labor cost management, and compliance with brand standards.

Inventory Optimization: Partner with Buying and Planning teams to manage inventory health, turn rates, and open-to-buy (OTB) budgets. Minimize stockouts on core product lines while preventing overstock on seasonal collections.

• Visual & Spatial Execution: Collaborate with the Creative Director to ensure operational workflows support high-end visual merchandising setups, floor-plan resets, and showcase-level store environments.

2. Supply Chain, Logistics & Sourcing
Sustainability & Compliance: Ensure all supply chain practices align with corporate sustainability goals, ethical sourcing standards, and materials compliance laws.

3. Financial Performance & Scaling
• P&L; Accountability: Own the operational budget, margin optimization, and cost of goods sold (COGS) reductions across the supply chain and retail footprint.

Expansion & Real Estate: Partner with the CEO and CFO on real estate selection,lease negotiations, and the operational rollout/project management of new store openings and pop-up concepts.

KPI Tracking: Establish, monitor, and report on critical operational metrics, including:




o Retail sales per square foot
o Inventory turnover ratio and shrinkage
o Order fulfillment cycle times and accuracy
o Customer Acquisition Cost (CAC) vs. Lifetime Value (LTV) operational
efficiencies

4. Technology & Infrastructure

Data-Driven Decisions: Leverage advanced retail analytics to forecast demand, predict logistical bottlenecks, and analyze labor efficiency.
Required Qualifications & Experience .

Experience: 15+ years of progressive operational leadership experience in retail, with at least 3-5 years in a member of the executive team (VP of Operations, COO, or equivalent).

Industry Expertise: Direct experience in the Home Decor, Furniture, Design, or Luxury Retail sectors is highly preferred. Understanding the unique logistics of handling oversized/fragile goods is critical.

Omnichannel Track Record: Proven success scaling a brand across physical retail stores,

Education: Bachelors degree in Business Administration, Operations Management,

Supply Chain Logistics, or a related field. An MBA is highly desirable.
Key Leadership Competencies

Operational Excellence: An analytical mindset that thrives on mapping, auditing, and relentlessly optimizing complex workflows.

• Design Appreciation: A strong understanding of design-led brand culture, ensuring operational efficiencies never compromise the aesthetic integrity of the product or customer experience.

• Change Management: A team-oriented leader capable of guiding teams through rapid digital transformation, technological upgrades, and geographic retail expansion.

• People Development: A dedication to mentoring store managers, supply chain personnel, and corporate operations staff to build a resilient leadership pipeline.

📌 Regional Manager -Retail Operations (New Delhi)
🏢 Job Academy
📍 New Delhi