- Handle customer queries via phone, email, or chat professionally.
- Utilize ticketing/CRM tools for tracking and resolution of customer issues.
- Provide excellent customer service with strong communication skills.
- Collaborate in a team setting to achieve SLA focus and resolve customer complaints.
- Develop and maintain a thorough understanding of company products and services.
- Identify and escalate complex issues to senior team members when necessary.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Support Representative (New Delhi)
🏢 Airconnect Infosystems
📍 New Delhi
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