- Source, screen, and interview candidates for various IT and non-IT vacancies in the organization.
- Coordinate with hiring managers to understand requirements and manage the end-to-end recruitment process.
- Develop and maintain relationships with recruitment agencies and other talent sourcing channels.
- Act as a bridge between hiring managers and candidates to negotiate employment terms.
- Prepare and roll out offer letters to selected candidates.
- Coordinate the background verification process for new hires.
Employee Relations & HR Support
- Serve as a point of contact for employee inquiries and concerns regarding HR policies and procedures.
- Assist in resolving employee conflicts and grievances in a fair and timely manner.
- Conduct exit interviews and analyse feedback to identify areas for improvement.
Onboarding & Employee Lifecycle
- Facilitate the onboarding process for new hires, including completing necessary paperwork and scheduling orientation sessions.
- Coordinate with department heads to ensure a smooth transition for new employees into their roles.
HR Policy & Documentation
- Assist in the development and implementation of HR policies and procedures.
- Maintain and update HR documentation, including employee handbooks, policies, and procedures.
- Prepare HR-related reports and metrics for management review.
Qualifications & Requirements
- Bachelors degree in human resources, Business Administration, or a related field.
- Solid understanding of recruitment lifecycle and HR best practices.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Ability to handle sensitive and confidential information with discretion.
- Strong organizational skills with attention to detail.
- Proficiency in HRIS/ATS platforms and MS Office Suite.
- Knowledge of labour laws and HR compliance requirements is a plus.