Customer Service Executive (New Delhi)

Customer Service Executive (New Delhi)

06 Aug
|
Swiftair Transpeed
|
New Delhi

06 Aug

Swiftair Transpeed

New Delhi

Role & responsibilities

Key Requirements:
Experience in Sea Import FCL operations
Knowledge of DO, ODeX, Manifest Filing, and Customs Clearance Coordination
Ability to handle 100200 files daily
Experience in coordinating with shipping lines, overseas agents, co-loaders, transporters, and customers
Knowledge of CargoWise or similar freight forwarding software
Expertise in shipment tracking, documentation, pre-alert processing, and DSR reporting
Strong customer service and communication skills
Ability to manage shipments from booking to final delivery

• Handle Sea Import operations from A to Z
• Process pre-alerts and shipment documentation
• Coordinate with overseas agents and shipping lines
• Track and update shipment status regularly
• Coordinate with clearance and transport teams for timely delivery
• Handle customer queries and provide shipment updates
• Ensure customer satisfaction and maintain strong client relationships

Preferred candidate profile

Hiring Sea Import Executive (FCL)
Company: Swiftair Transpeed Logistics
We are looking for an experienced Sea Import Executive to handle end-to-end import operations.

Perks and perks

PF

Contact me (phone hidden)

📌 Customer Service Executive (New Delhi)
🏢 Swiftair Transpeed
📍 New Delhi

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