Position Title: Collection Executive 0 to 30 Bucket

Reporting To: Assistant Manager/Team Leader 0 to 30 Bucket

Department: Collections

Current Purpose of the Role To execute recovery efforts for overdue accounts in the 0-30 days bucket through field visits, customer follow-ups, and resolution of disputes.

Accountabilities (Key Result Areas)

Primary Responsibilities:

- Field Recovery Operations: Conduct door-to-door visits to customers and negotiate repayment terms. Normalize overdue accounts. Religiously follow Companys Cash Deposition Policy Ensure that Collection Code of Conduct is followed in spirit Promote Digital Collections
- Customer Education and Engagement: Educate customers on repayment terms and consequences of delinquency. Maintain skilled relationships to encourage timely payments.
- Reporting:



Maintain accurate records of recovery activities and report daily progress.

Knowledge, Skills, and Experience

Knowledge: Basic understanding of collection processes and customer engagement practices.

Skills:

- Negotiation and Communication: Ability to handle customer objections effectively.
- Time Management: Prioritize high-risk accounts for immediate action.

Experience: 0-2 years in collections or field recovery roles.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Collection Executive (New Delhi)
🏢 Finova Capital
📍 New Delhi