About the Role

We are looking for a dynamic and result-driven Key Account Manager E-commerce to manage and grow strategic online marketplace accounts. The ideal candidate will be responsible for driving revenue growth, improving product availability, optimizing promotions, managing account profitability, and collaborating with cross-functional teams to ensure seamless execution across leading e-commerce platforms.

Key Responsibilities

1. Revenue Growth & Business Development

- Drive revenue growth across assigned e-commerce accounts through strategic planning and execution.
- Develop annual and quarterly business plans with key marketplace partners.
- Identify opportunities for assortment expansion, pricing optimization, and promotional campaigns.
- Build strong relationships with key account stakeholders to maximize business opportunities.
- Collaborate with internal teams to achieve revenue and market share objectives.

2. Product Availability & Distribution

- Ensure maximum SKU availability across assigned e-commerce platforms.
- Improve product penetration across serviceable pincodes and regions.
- Coordinate with supply chain teams to minimize stock-outs and improve fill rates.
- Monitor assortment performance and recommend SKU expansion opportunities.

3. Consumer Marketing & Performance Marketing

- Plan and execute consumer promotions including discounts, combo packs, bundles, and seasonal campaigns.
- Partner with digital marketing teams to improve product visibility through sponsored ads, search optimization, and in-app promotions.




- Monitor campaign performance and optimize ROI through data-driven decisions.
- Work closely with marketplace account managers to improve shopper experience and conversions.

4. Supply Chain & Order Fulfilment

- Ensure timely order processing, billing, dispatch, and delivery.
- Monitor primary and secondary sales performance.
- Track inventory movement and forecast demand accurately.
- Reduce Out-of-Stock (OOS) instances by coordinating with warehouse and planning teams.
- Improve customer service levels through effective inventory management.

5. P&L; Management

- Manage account profitability while achieving sales targets.
- Monitor trade spends, promotional investments, and discount structures.
- Balance revenue growth with margin improvement.
- Analyze sell-in, sell-out, and return trends to maximize profitability.

6. Data Analytics & Business Insights

- Analyze daily, weekly, and monthly sales reports.
- Track KPIs including revenue, margins, conversion rates, inventory health, and market share.
- Conduct competitor benchmarking and pricing analysis.
- Generate actionable insights to improve assortment planning, pricing strategies, and promotional effectiveness.
- Present business reviews to internal stakeholders.

7.



Financial Hygiene & Compliance

- Ensure timely claim settlements and debit note reconciliations.
- Coordinate with finance teams for payment collections and dispute resolution.
- Monitor trade spends and ensure adherence to approved budgets.
- Maintain accurate account documentation and reporting.

Key Performance Indicators (KPIs)

- Sales Revenue Growth
- Market Share Growth
- SKU Availability
- Pincode Coverage
- Fill Rate & OOS Reduction
- Promotion ROI
- Account Profitability
- Sell-in & Sell-out Growth
- Inventory Health
- Claim Closure & Payment Collection
- Customer Satisfaction

Required Qualifications

- Bachelor's degree in Business, Marketing, Commerce, or related field.
- MBA preferred.

Experience

- 4-8 years of experience in E-commerce Key Account Management within FMCG, Consumer Goods, Food & Beverage, or Retail industries.
- Experience managing platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, JioMart, and other online marketplaces.

Required Skills

- Key Account Management
- E-commerce Business Development
- Sales Planning & Forecasting
- P&L; Management
- Performance Marketing
- Marketplace Operations
- Inventory & Supply Chain Coordination
- Data Analysis (Excel, Power BI preferred)
- Negotiation & Stakeholder Management
- Business Planning & Forecasting
- Strong Communication & Presentation Skills

If you're interested in this chance, please share your updated

Resume at [email protected].

📌 Key Accounts Manager (Noida)
🏢 VRB Consumer Products
📍 Noida