ICICI Lombard is looking for agile inside sales team leaders to manage our health insurance sales process. In this role, you will lead a team of 5-10 agents, driving core BPO operational metrics, sales conversion, and revenue targets.
Key Responsibilities:
Manage a team of 5-10 agents.
Drive Sales targets individually and through team ( Revenue, Premium & Conversions %)
Monitor Daily Weekly and Monthly KPIs
Help the team reach daily and monthly targets
Track daily performance, talk time & attendance
Guide agents to improve sales, upselling and customer calls
Handle customer escalations and run daily team huddles
Must Haves:
Excellent Communication skills & typing skills
Minimum 2 years of relevant Outbound Sales experience of (Preffered - Health Insurance )
Share your CV - Harpreet - (phone hidden)
📌 Team Coach - Health Insurance Sales (New Delhi)
🏢 ICICI Lombard
📍 New Delhi
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