Description
What Were Looking For:
Were actively seeking a Collections Analyst to join our vibrant team and assume a pivotal role in managing and enhancing the companys accounts receivable process, ensuring the prompt collection of outstanding debts
As a Collections Analyst, youll collaborate closely with internal stakeholders and external clients to resolve payment discrepancies, minimize losses from bad debts, and cultivate positive relationships with customers
This position demands strong analytical abilities, keen attention to detail, and effective communication skills to propel the collections process forward and fortify the companys financial stability

- Its more than just a job title here
Were dedicated to fostering a culture where each team member feels empowered to be their authentic selves while pushing the boundaries of their skills and capabilities
Envision yourself surrounded by a supportive network of colleagues who actively nurture talent, providing robust support systems, mentorship, and emphasizing collaboration
In this environment, achievements are lauded, and setbacks are viewed as valuable opportunities for growth
Join us in crafting a nurturing, growth-oriented atmosphere where youll have the opportunity to excel in all aspects of your life!
What Youll Do:
Efficiently manage the accounts receivable process, encompassing tasks such as invoicing and issuing credit memos

- Take proactive measures to engage customers, following up on outstanding invoices and swiftly resolving any payment discrepancies

- Handle incoming payments with precision, ensuring accurate allocation and meticulous reconciliation of account balances

- Conduct thorough investigations into billing disputes and promptly address customer inquiries, maintaining a focus on timely resolution

- Develop and execute strategic collections initiatives aimed at minimizing bad debt and optimizing cash flow

- Monitor ageing reports diligently, strategically prioritizing collection efforts based on customer payment behaviours and patterns

- Generate comprehensive reports and insightful analytics to monitor collection activities and identify emerging trends





- Collaborate seamlessly with cross-functional teams to streamline and enhance billing and collections processes

- Cultivate and nurture positive relationships with customers, fostering an environment conducive to successful collection efforts

- What Youll Bring:
Bachelors degree or above in Accounting, Finance, Business Administration, or related field

- 2+ years of experience in accounts receivable, collections, or related financial role

- Proficiency in Microsoft Excel and familiarity with TDS system

- Meticulous attention to detail, coupled with strong analytical and problem-solving capabilities

- The ability to thrive independently, prioritize tasks, and meet deadlines in a fast-paced environment

- Knowledge of regulatory compliance and legal requirements pertaining to collections activities would be advantageous

- Excellent written and verbal communication skills in English

- Willingness to embrace the best of both worlds with our hybrid work schedule
This role requires you to be in the office 3 days a week

- The ability to legally work in the country of hire is required for this position

- What We Offer:
Enjoy flexible paid time off for enhanced work-life balance

- Comprehensive health insurance tailored for you

- Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being

- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters

- Energetic work setting with a hybrid work style, providing the balance you need

- Benefit from our family leave program, which grows with your tenure at Meltwater





- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career

- Our Story
The sky is the limit at Meltwater

- At Meltwater, we believe that when you have the right people in the right working environment, great things happen
Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions

- Our award-winning culture is our north star and drives everything we do- from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products and making sure to celebrate our successes and have fun along the way

- Were proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world
No matter where you are, youll work with people who care about your success and get the support you need to reach your goals

- So, in a nutshell, thats Meltwater
We love working here, and we think you will too

- Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any KindAt Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered
We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment

- All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations

- Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity
We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world

📌 Collections Analyst (New Delhi)
🏢 Meltwater
📍 New Delhi