- Manage client relationships and resolve customer queries in a timely, professional manner
- Coordinate with internal teams to ensure timely support and issue resolution
- Prepare and deliver client-facing presentations for meetings, pitches, and business reviews
- Draft and refine proposals in line with client requirements and pricing structures
- Work on Excel-based pricing sheets and data refinement to support accurate, competitive quotes
- Maintain CRM records and keep customer data updated and accurate
- Track follow-ups and prepare periodic reports on client status and account health
- Ensure high customer satisfaction and drive long-term retention
Preferred candidate profile
- Graduate with 1 year+ of CRM
- Valuable communication and coordination skills.
- Basic knowledge of MS Excel and CRM tools.
- Customer-focused and proactive.
📌 Customer Relationship Management Executive (New Delhi)
🏢 Wise Travel India
📍 New Delhi
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