Job description

Company Profile

Vissco Healthcare Pvt Ltd Established in 1963,is one of India's leading manufacturers of orthopaedic supports, rehabilitation products, mobility aids, and wellness solutions.

With over six decades of expertise, Vissco is committed to improving mobility, enhancing recovery, and empowering people to lead active, independent lives through innovative and high-quality healthcare products.

Headquartered in Mumbai,Vissco has a strong presence across India and international markets, serving healthcare professionals, hospitals, retailers, and millions of customers worldwide. Driven by innovation, quality, and customer-centricity, Vissco continues to set benchmarks in the healthcare and medical devices industry.

Company Website: https://www.vissco.com/

Key Responsibilities:

Sales and Business Development:

- Actively promote and sell Vissco Johari digital health products to physiotherapists and related healthcare professionals.
- Identify and develop current sales opportunities through prospecting, networking, and market research within the assigned territories.
- Conduct product demonstrations and presentations to potential clients, highlighting the features and benefits of our solutions.
- Achieve monthly and quarterly sales targets set by the company through Vissco Johari Dealers.
- Maintain accurate records of sales activities and customer interactions

Relationship Building and Account Management:

- Build and maintain strong relationships with physiotherapists, clinics, and healthcare institutions within the assigned territories.
- Understand the unique needs and requirements of physiotherapists and customize product offerings accordingly.
- Provide exceptional customer service and support to existing clients, ensuring their satisfaction with our products and services.
- Handle customer inquiries, complaints, and feedback promptly and professionally.

Customer Service and Technical Support:





- Provide outstanding customer service and technical support to existing clients including dealers and physiotherapists, ensuring their satisfaction with our products and services.
- Troubleshoot and resolve technical issues related to Vissco Johari products, either remotely or through on-site visits.
- Assist customers with product setup, configuration, and training to ensure optimal usage.
- Maintain up-to-date knowledge of Vissco Johari product features, specifications, and updates.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Maintain record of all service / technical issues.
- Market Intelligence and Reporting:
- Stay informed about the latest trends, technologies, and advancements in the digital health industry, particularly in the physiotherapy domain.
- Gather and analyze market intelligence, competitor activities, and customer feedback to identify new opportunities and improve sales strategies.
- Prepare and submit regular sales reports, forecasts, and updates to management.

Qualifications and Requirements:

- Bachelor's degree in a relevant field (e.g.,Biomedical, Electronics, Business Administration, Marketing, or a related discipline).
- 2-4 years of experience in after sales roles, preferably in the healthcare, medical device, or physiotherapy industry.
- Strong understanding of digital health products with a focus on physiotherapy applications.
- Excellent communication and presentation skills, with the ability to explain complex technical concepts to physiotherapists and healthcare professionals.
- Strong problem-solving and customer service skills.
- Proficient in using computers and applications related to sales and customer relationship management.
- Willingness to travel within the assigned territories as required.
- Valid driver's license and access to a reliable mode of transportation.

Interested candidates can drop their resume or contact on
[email protected]

📌 Sales & Service Engineer - Medical Equipments (Kochi)
🏢 Vissco Healthcare
📍 Kochi