Key Responsibilities

- Monitor and implement hospital quality standards and protocols.
- Ensure compliance with NABH/JCI and statutory requirements.
- Conduct internal quality audits and prepare audit reports.
- Monitor patient safety indicators and quality metrics.
- Coordinate incident reporting and root cause analysis (RCA).
- Maintain quality documentation, SOPs, and policies.
- Conduct quality training and awareness sessions for staff.
- Track corrective and preventive actions (CAPA).
- Support infection control and patient safety initiatives.
- Analyze quality data and prepare MIS reports.
- Coordinate with clinical and non-clinical departments for quality improvement projects.
- Participate in accreditation activities and assessments.

Required Skills

- Knowledge of NABH/JCI standards
- Understanding of healthcare quality processes
- Robust documentation and auditing skills
- Good analytical and problem-solving abilities
- Effective communication and coordination skills
- Proficiency in MS Excel, PowerPoint, and reporting tools

📌 Head - Medical Quality (New Delhi)
🏢 Max Healthcare
📍 New Delhi