06 Aug
|
Within
|
New Delhi
Job Description
Pre-Sales Executive (Sales Support)
Location: Arjan Garh, New Delhi
About the Role
We are looking for a proactive and detail-oriented Pre-Sales Executive (Sales Support) to support our Sales team by preparing proposals, quotations, BOQs, and presentations while ensuring seamless coordination with clients and internal teams. This role is ideal for someone with excellent communication skills, strong documentation abilities, and a passion for client coordination.
Key Responsibilities
- Prepare BOQs, Quotations, Proposals, Presentations, and Minutes of Meeting (MOMs).
- Support the Sales team with project documentation and administrative coordination.
- Handle and follow up on enquiries received through Instagram, WhatsApp, Website, Walk-ins, and Referrals.
- Connect with architects and clients from the existing database to understand their requirements and schedule meetings.
- Coordinate with the Design, Production, and Sales teams to ensure smooth execution.
- Maintain and update CRM records, project documentation, and follow-up status.
- Draft professional emails and client communications.
- Coordinate client meetings, follow-ups, and internal discussions.
- Ensure timely preparation and sharing of quotations and project-related documents.
- Maintain accurate records of enquiries, proposals, and client interactions.
- Assist the Sales team in ensuring a smooth customer journey from enquiry to project handover.
Requirements
- Bachelor's degree in any discipline.
- 13 years of experience in Pre-Sales, Sales Support, Coordination, or Customer Support.
- Excellent verbal and written communication skills in English.
- Robust communication, coordination, and documentation skills.
- Confident in speaking with clients, architects, and internal stakeholders over calls and emails.
- Good presentation and email drafting skills.
- Ability to manage multiple tasks and meet deadlines.
- Proficiency in MS Excel, PowerPoint, and Word.
- Experience with CRM software will be an added advantage.
Important Note
- Calling is a part of this role for client follow-ups and coordination.
- There are no calling targets or daily call quotas.
- This is not a direct sales role, and there are no sales or revenue targets.
- This is not a BPO or telecalling role. Calling is limited to client follow-ups, coordination, and scheduling meetings.
📌 Pre-Sales Executive (New Delhi)
🏢 Within
📍 New Delhi