Role & responsibilities
- Respond to inbound enterprise and bulk business enquiries received through website forms, Salesforce, support email IDs, referrals and other channels.
- Conduct discovery conversations to understand customer requirements, business use cases, expected order value, purchase timelines and decision-making process.
- Qualify opportunities using the defined lead qualification framework.
- Capture complete and accurate customer information within Salesforce.
- Schedule meetings and ensure seamless handover of qualified opportunities to the Sales team.
- Maintain lead hygiene and update prospect status throughout the qualification lifecycle.
- Follow up with prospects wherever additional information is required.
- Maintain defined response time and qualification SLAs.
- Work closely with Sales,
Marketing and Customer Service teams to improve lead quality and customer experience.
- Share market insights and recurring customer requirements to support business growth initiatives.
Preferred candidate profile
- Graduate in any discipline.
- 2 - 4 years of experience in Pre-Sales, Inside Sales, Business Development, Customer Success or Lead Qualification.
- Excellent verbal and written communication skills.
- Experience working on CRM platforms (Salesforce preferred).
Interested candidates may share their CV directly on
[email protected] along with following information:
1. Current CTC
2. Expected CTC
3. Notice Period
4. Location
📌 Pre Sales (Revenue Operations) (New Delhi)
🏢 Vouchagram India
📍 New Delhi