Key Responsibilities:
1. Account Management

- Own and manage end-to-end relationships with quick commerce platforms including Blinkit, Zepto, BigBasket, and Swiggy Instamart.
- Ensure smooth daily operations across all quick commerce channels.
- Act as the primary point of contact for platform account managers.

2. Operational Excellence

- Coordinate with internal teams (logistics, supply chain, warehouse, growth, and finance) to ensure seamless operations.
- Ensure timely order fulfillment, product availability, and delivery compliance across platforms.

3. Performance Monitoring

- Track and analyze key business metrics including sales, fill rate, stock availability, and order fulfillment rates.
- Identify growth opportunities and optimize channel performance.

4. Inventory Planning & Management

- Plan shipments based on Daily Run Rate (DRR) and maintain 90%+ fill rate across all quick commerce warehouses.
- Monitor stock levels and prevent stock-outs or overstock situations.

5. Purchase Order (PO) Management

- Manage the end-to-end lifecycle of purchase orders from receipt to delivery.
- Work with warehouses and logistics partners to improve PO turnaround time.

6. SKU Performance Management





- Monitor rapid-moving and non-moving SKUs and coordinate with the growth team for assortment optimization.
- Ensure correct SKU listings, availability, and replenishment across channels.

7. Warehouse Coordination

- Work closely with warehouse teams to ensure smooth packaging, dispatch, and order fulfillment.
- Maintain dispatch timelines and documentation accuracy.

8. GRN & Dispatch Tracking

- Track dispatched goods and ensure timely Goods Received Notes (GRN) on platform portals.
- Maintain accurate invoice-level tracking for all shipments.

9. Reporting & Analytics

- Prepare monthly and weekly reports covering purchase orders, inventory movement, sales performance, and operational metrics.
- Provide insights and recommendations to improve efficiency and revenue.

10. Account Reconciliation

- Coordinate with the finance team for timely payment collection, credit note (CN) reconciliation, and dispute resolution.

11. Brand Coordination

- Liaise with internal brand teams to align on purchase planning, sales targets, promotions, and assortment strategy.

📌 KAM - E Commerce (Quick Commerce) (Delhi)
🏢 VRP Telematics
📍 Delhi