Quality Assurance Agentic AI & Chat (Sierra )

- Job Location - Bangalore. 3 days from the office and location is Manyata Tech Park.
- We are seeking immediate or early joiners.
- Experience - 6-8+ years
- Type- Contract / Full - Time
- Mode - Hybrid
- Quality Assurance Agentic AI & Chat (Sierra)

- Deliver quality assurance across Sierra (agentic AI chatbot) and the Service Cloud chat channel
- Focus areas:
- Functional, regression, and integration testing across chat workflows
- End-to-end testing of AI agent conversational flows
- AI/chatbot-specific testing, including:
- Hallucination detection and validation
- Response accuracy and intent matching
- Edge case and adversarial input testing
- Conversation flow integrity and fallback behavior
- Test automation development and • Improve test coverage and reduce manual testing effort over time
- Ensure production readiness and QE sign-off for every release

Share Profiles: [email protected]

Thanks & Regards

K. Sujata

Lead Recruiter

M: (phone hidden)

E: [email protected]

W: www.3shooltech.com

A: HITEC City, Hyderabad, Telangana 500081

📌 Quality Assurance Agentic AI & Chat (Sierra) (Bangalore Rural)
🏢 3shool Technology Consultants
📍 Bangalore Rural