We are looking for a skilled professional to join our team as an Assistant Manager - Training & Excellence in Mumbai. The ideal candidate will have 5-10 years of experience in the field.
Roles and Responsibility
- Develop and implement comprehensive training programs to enhance employee skills and knowledge.
- Conduct regular assessments to evaluate training effectiveness and provide feedback.
- Collaborate with cross-functional teams to identify training needs and develop targeted solutions.
- Design and deliver coaching programs to improve performance and productivity.
- Analyze data to identify trends and areas for improvement in training and development processes.
- Provide guidance and support to employees on best practices and industry standards.
Job Requirements
- Proven experience in training and development, preferably in a similar industry.
- Strong understanding of adult learning principles and instructional design methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Ability to analyze complex data sets and provide actionable insights.
- Experience with CRM/IT enabled services/BPO industry is preferred.
- Solid leadership and management skills, with the ability to motivate and guide teams.
- Bachelor's degree required; relevant certifications or advanced degrees are a plus.
📌 Assistant Manager - Training & Excellence (Chennai)
🏢 TP
📍 Chennai
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