- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and effective solutions to customer complaints and concerns.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain thorough knowledge of products and services.
- Identify and escalate potential issues to senior management.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Solid problem-solving and analytical skills.
- Proficient in Microsoft Office and other software applications.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills.
📌 Customer Support Executive (Chennai)
🏢 TP
📍 Chennai
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