- Handle international calls from clients across various countries, providing excellent customer service and resolving their queries efficiently.
- Process transactions, answer questions, and address concerns related to banking products and services in a timely manner.
- Work on blended processes such as semi-voice or US voice processing for international call centers.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 2.5-6 years of experience in an International BPO/Call Center setting.
- Proficiency in handling international calls with strong communication skills (verbal & written).
- Experience working on blended processes like Semi Voice/US Voice Process is essential.
📌 International Voice Process (Chennai)
🏢 Naukri E-hire Campaign
📍 Chennai
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