1. Expert Knowledge In Product Support Processes (L1, L2, L3) With A Robust Understanding Of Itsm Frameworks.
2. Proficiency In Troubleshooting Complex Technical Issues And Providing Effective Solutions.
3. Strong Communication Skills To Effectively Convey Technical Concepts To Both Technical And Non-Technical Stakeholders.
4. Excellent Problem-Solving Abilities And Experience In Risk Assessment And Contingency Planning.
📌 IT Service Management (Hyderabad)
🏢 HCLTech
📍 Hyderabad
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