Speak Link Solution is hiring enthusiastic and customer-focused Telecallers to support our Appointment Booking Team. The ideal candidate will communicate with patients over the phone, assist them with booking diagnostic appointments, answer basic queries, and provide excellent customer service.
Job description
Position: Voice Process Executive
Qualification: Any Degree
Salary: 15,000 18,000 + Attractive Incentives
Location: George Town, Chennai
Freshers & Experienced Candidates Can Apply
Training Provided
Day Shift | Rotational Week Off
(phone hidden) / (phone hidden)
Key Responsibilities
- Make outbound calls to patients for appointment booking.
- Receive inbound calls and assist patients professionally.
- Schedule, confirm, and reschedule diagnostic appointments.
- Explain available health check-up packages and diagnostic services.
- Follow up with patients regarding pending appointments.
- Handle customer queries politely and provide accurate information.
- Maintain call records and appointment details in the system.
- Coordinate with diagnostic centres to ensure smooth appointment scheduling.
- Achieve daily call and appointment booking targets while maintaining service quality.
Candidate Requirements
- Female candidates preferred.
- Positive communication skills in Tamil.
- Basic English communication is an advantage.
- Pleasant phone etiquette and customer service skills.
- Basic computer knowledge.
- Ability to handle calls confidently and professionally.
- Freshers are welcome; training will be provided.
📌 Walk-in || Appointment Booking Executive - Voice Process (Chennai)
🏢 Speak Link Solution
📍 Chennai
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