Job Title

Accounts Receivable (AR) Collections Specialist

Job Summary

The AR Collections Executive is responsible for managing outstanding receivables, ensuring timely collection of payments, and maintaining healthy customer relationships. The role involves regular follow-ups, resolving billing issues, and minimizing overdue accounts.

Key Responsibilities

- Contact customers via calls, emails, and portals to collect overdue payments
- Maintain accurate records of collection activities and customer interactions
- Monitor AR aging reports and prioritize delinquent accounts
- Negotiate payment plans and resolve disputes professionally
- Ensure timely posting of payments and reconciliation of accounts
- Follow up on invoices, discrepancies, and payment delays
- Work closely with internal teams (sales, finance, customer service)




- Escalate high-risk or non-responsive accounts when required
- Meet monthly collection targets and reduce bad debt

Required Skills

- Robust communication & negotiation skills
- Good knowledge of accounts receivable & collections process
- Ability to handle difficult customers professionally
- Analytical mindset for resolving payment discrepancies
- Proficiency in Excel and accounting/ERP systems
- Time management and multitasking ability

Key Performance Indicators (KPIs)

- Collection efficiency / recovery rate
- Days Sales Outstanding (DSO)
- Reduction in overdue accounts
- Call/email productivity

📌 Specialist - Accounts Receivable(Collections) (Chennai)
🏢 Mindsprint
📍 Chennai