Access Healthcare is Hiring for International Voice Process :

Role & responsibilities :

Handle inbound efficiently and professionally.

* Meet or exceed individual and team performance targets such as call quality, average handling time, and customer satisfaction.

Resolve customer complaints and issues promptly, escalating when necessary.

* Adhere to company guidelines and processes to ensure compliance and quality standards.

Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.

* Work collaboratively with team members and other departments to resolve complex issues.

Document all customer interactions accurately in the CRM system.

* Looking for Candidates who worked in International voice Inbound process - Customer Support experience preferred( Night shift)

* 1 year of experience in International Voice Process is mandatory.

*Two way cab is free of cost & Work from office only

(No work from home).

* CTC - Max 5 LPA & Domestic voice process not recommended.

Please share your updated resume

Lithan

HR Talent Acquisition | AccesshealthcareTM

Mobile NO: (phone hidden) (Whatsapp is also available)

📌 International Voice Process Executive (Chennai)
🏢 Access Healthcare
📍 Chennai