Role & responsibilities

- Handle inbound and outbound customer calls professionally.
- Assist customers with inquiries related to international financial services and account processes.
- Provide accurate information regarding company products and services.
- Follow up with customers to collect required information and documentation.
- Coordinate with internal teams to ensure timely resolution of customer requests.
- Maintain accurate customer records and update the CRM system.
- Address customer concerns and escalate issues when necessary.
- Deliver a high standard of customer service while adhering to company policies and compliance requirements.
- Build positive customer relationships through effective communication and timely follow-ups.

Preferred candidate profile

- Bachelor's degree in any discipline.
- Strong Knowledge in Indian Stock Market and Global Markets




- 1 -2 years of experience in customer service, telecalling, or client support .
- Excellent verbal communication skills in English additional languages are an advantage.
- Strong customer service and interpersonal skills.
- Basic computer knowledge and proficiency in Microsoft Office.
- Ability to multitask, prioritize work, and meet deadlines.
- Positive attitude, willingness to learn, and a customer-first approach.
- Experience using CRM software is an added advantage.

Perks and benefits

- Competitive salary package.
- Performance-based incentives.
- Comprehensive training and onboarding.
- Career growth and internal advancement opportunities.
- Friendly and cooperative work environment.

📌 Telecalling Executive (Chennai)
🏢 Aramm Finserv
📍 Chennai