Key Responsibilities

- Follow up with insurance companies by phone and email on pending claims to ensure timely resolution and payment.
- Investigate and resolve rejected or underpaid claims by identifying issues and initiating appeals or corrections.
- Collaborate with billing, coding, and finance teams to address discrepancies and ensure accurate claim submission.
- Maintain detailed and accurate records of all communications, claims, and actions taken in the billing system.
- Analyze trends in claim rejections and delays to suggest improvements in billing and collection processes.
- Ensure compliance with HIPAA regulations and other healthcare industry standards in all communications and documentation.
- Provide skilled responses to patient inquiries regarding billing and claims issues.
- Achieve daily and monthly accounts receivable collection goals through proactive claim follow-up and issue resolution.
- Escalate unresolved or complex claims to the appropriate departments for further investigation.
- Stay informed about insurance policies, billing procedures, and industry regulations to enhance efficiency and accuracy.

Desired Candidate Profile: -

1 Should be a complete Graduate.

2. Comfortable to Sign a Retention Period.

3.



Minimum of 1+ years of experience in physician revenue cycle management and AR calling.

4. Basic knowledge of claim form 1500 and other healthcare billing forms.

5. Proficiency in medical coding tools such as CCI and McKesson.

6. Familiarity with payer websites and their processes.

7. Expertise in specialties including cardiology, radiology, gastroenterology, pediatrics, orthopedics, emergency medicine, and surgery.

8. Understanding of Clearing House systems like Waystar and e-commerce platforms.

9. Excellent communication skills.

10. Comfortable to Work in Night Shifts.

11. Ready to join immediately

Perks and Benefits

1. Provides Night shift Allowance

2. Saturday and Sunday Fixed Week Offs.

3. Self-transportation bonus upto 3500.

Interested Candidates can drop their updated CV :

Peter : [email protected] - (phone hidden)

Sandhiya - [email protected] - (phone hidden)

Note: "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email protected]"

📌 Walk-in || Hiring For AR Caller @Sutherlandglobal (Chennai)
🏢 Sutherland
📍 Chennai