- Own and resolve GCP billing and cost investigation cases endtoend
- Analyze invoices, usage reports, credits, adjustments, and billing exports
- Explain GCP pricing models including usagebased pricing, SUDs, CUDs, and regional pricing
- Correlate technical resource usage to billing and financial impact
- Use billing dashboards, cost management tools, and BigQuery billing exports (SQL)
- Ensure accurate documentation and auditready billing analysis
- Collaborate with technical, finance, and account teams for issue resolution
- Meet defined SLOs and quality benchmarks while handling customer communications
Required Skills & Competencies
- Strong understanding of GCP services & products with billing and cost perspective
- Proficiency in GCP billing tools and dashboards
- SQL skills for analyzing BigQuery billing exports
- Knowledge of IAM, project hierarchy, and governance models
- Strong analytical and documentation skills
- Clear, qualified customer communication skills
Experience & Qualifications
- 12 years of experience in GCP Cloud Support experience, Billing Operations, FinOps, or Financial Analysis
- Bachelor’s degree in IT (finance/economics understanding preferred)
Certifications (Mandatory):
- Google Cloud Digital Leader
- Google Cloud Associate Cloud Engineer