Job Role: MS Dynamics 365 CRM - Technical Consultant - 9321

Shift: UK Shift (2 pm-11 pm)

Work Mode: Hybrid

Total/Relevant Exp: 7+/ 5+ yrs

Job Description:

MS Dynamics 365 CRM Consultant

Role Summary

5 to 7 years of experience in Microsoft Dynamics 365 CE (CRM) Sales, or Customer Service, hands on in C#, .NET, JavaScript, Plugins, Workflows, Power Platform (Power Apps, Power Automate)

Key Responsibilities

- Implement and customize Dynamics 365 Sales Customer Service
- Configure entities, forms, views, dashboards, BPFs, and security roles
- Work on case management, SLAs, queues, and sales processes
- Develop Power Apps (modeldriven/canvas) and Power Automate flows
- Gather business requirements and translate them into CRM solutions
- Support integrations with Outlook, Teams, SharePoint, and thirdparty systems
- Provide UAT, golive, and postgolive support

Required Skills

- 5+ years of Dynamics 365 CRM (CE) experience
- Robust knowledge of Sales Customer Service modules
- Handson experience with Power Apps,



Power Automate, Dataverse
- Good understanding of CRM security and data model
- Strong communication and stakeholder management skills

Soft Skills

- Strong communication and stakeholder management skills
- Ability to work independently and lead solution discussions
- Problemsolving mindset with attention to detail
- Experience working in Agile delivery models

Relocation Supported: No

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it''s the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.

Location - Pune,Noida,Chennai,Hyderabad,Bengaluru

📌 MS Dynamics 365 CRM - Technical Consultant - 9321 (Noida)
🏢 Fujitsu
📍 Noida