Job Description for AR Caller (Voice Process)

1. Calling Insurance Company on behalf of healthcare providers for claim status.
2. Should handle US Healthcare Providers Billing.
3. Follow-up with Insurance Company to check status of outstanding claims.
4. Receive payment information if the claims have been processed.
5. Analyze claims in case of rejections.
6. Ensure deliverable adhere to quality standards.
Essential Functions
• Performance Standards: Meet or exceed productivity and quality standards to
deliver superior client experience. Ensure the work performed does not result in any
client dissatisfaction.
• Innovation: Share ideas and thoughts on how the process can be improved further
to augment efficiency and effectiveness. Find ways to participate in the
implementing those ideas.
• Knowledge: Take efforts to understand the entire RCM so that context of AR
process is understood and performed effectively.

Interview Process
Level 1 -- HR Interview
Level 2 --Online Assessment
Level 3 Technical Interview

Shift Timings: US Shift timing 6:30pm to 3:30am

Working days : Monday to Friday(Saturday & Sunday fixed off)

Benefits
1. Salary & Appraisal - Best in Industry
2.Best training and support programmes
3.



Monthly Performance Incentives up to Rs. 17,000/-
4. Free dinner facility for all the employees on the night shifts.
5. Excellent learning platform with great opportunity to build career in Medical
Billing
6.Leadership programmes and immense scope for career growth and development.
7. Quarterly Rewards & Recognition Program
8. Upfront Leave Credit
9. Only 5 days working.
10. Two-way cab facility for female employees.
11. Employee benefits ESI and PF
12. Certification program with compensation salary.

Desired Candidate Profile
1. Immediate Joiners with Excellent Communication in English.
2. Strong written and verbal communication skills.
2. Any UG Graduates between 2024 – 2026 Passed out are eligible to apply.
3. Ability to prioritize and manage work queue.
5. Ability to work independently as well as in a team workplace.
4. Expert in listening and solving problems
5. Proficient in delivering high quality result.
6. Capable of Grasping new concepts quickly.
7. Flexible to work with any shift timings

Contact details:

Nikitha Isaac -HR

(phone hidden)

For joining immediately drop your resume via whatsapp to the above found number

📌 Urgent Hiring For Voice Process-DLF IT PARK-Freshers Welcome (Chennai)
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