- Handle customer calls, resolve their queries and concerns in a timely and qualified manner.
- Process transactions, update records, and provide accurate information to customers.
- Maintain a high level of accuracy while performing daily tasks, ensuring minimal errors or discrepancies.
- Meet performance targets set by the company, including quality standards and productivity metrics.
Job Requirements :
- 0-2 years of experience in an International Voice Process (BPO) environment.
- Excellent communication skills with ability to handle multiple conversations simultaneously.
- Proficiency in handling calls, processing transactions, and resolving customer issues efficiently.
📌 International Voice Process Executive (Chennai)
🏢 Sutherland
📍 Chennai
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