We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us.
Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.
Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture.
These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.
We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence.
Role Description
A Guidance Counsellors role is simple, it mainly consists of speaking with potential clients over the phone, collecting some basic information and helping them understand the process they would embark upon. We are not however driven by sales quotas or the like but instead measure by the quality of each interaction. We have the information to change lives and such it is our responsibility to do so. The Guidance Counsellor is the first point of contact to guide people to this possible lifechanging experience.
Responsibilities
- Engage with Incoming Leads:
Actively listen and engage in detailed conversations with potential clients to understand their health needs.
- Communicate Program Information: Clearly convey the limitations and processes of the program to ensure potential clients have a realistic understanding.
- Client Check-Ins: Regularly follow up with onboarded clients to gauge their satisfaction and address any concerns.
- Empathy in Client Interactions: Be attentive to clients current situations, showing empathy and understanding of their positions.
- Collaboration with Medical Team: Work closely with Amuras Medical Team to address and resolve client requests effectively.
- Utilize Lead Management Software: Familiarize yourself with and use Amuras internal lead management software to track interactions and manage leads efficiently.
Requirements
- Bachelor's degree in Marketing, Communications, or a related field.
- Education: Bachelor’s Degree (Currently pursuing students can apply).
- Languages: Fluency in English is a must.
- Experience: Fresher; prior experience as Guidance Counsellors or relationship managers is a
plus.
- Strong interpersonal and communication skills with the ability to build rapport with clients.
- Time management.
- Empathy.
- Listening skills.
Here are answers to some questions you may have
Where is your office?
Chennai (Velachery)
Work Model
Work from Office – because outstanding stories are built in person!
Do you have an online presence?
https://amura.ai (we are @AmuraHealth on all social media)