- Oversee daily Front Office operations and ensure seamless guest service.
- Handle guest relations, VIP arrivals, and complaint resolution with professionalism.
- Coordinate with all departments to maintain service excellence and operational efficiency.
- Monitor room inventory, occupancy, and adherence to hotel standards.
- Lead and support the Front Office team to deliver memorable guest experiences.
Preferred candidate profile
- 48 years of experience in Front Office operations within upscale or luxury hotels.
- Solid leadership, communication, and problem-solving skills.
- Ability to manage guest expectations and operational challenges effectively.
- Proficiency in hotel PMS and front office procedures.
📌 Duty Manager (Chennai)
🏢 The Accord Metropolitan (* * * * * )
📍 Chennai
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