Role & responsibilities

- Handle customer enquiries and convert them into orders through effective follow-up.
- Prepare and share quotations with customers in a timely manner.
- Follow up on quotation approvals, Purchase Orders (POs), and payment collections.
- Coordinate with customers regarding product requirements, order execution, dispatch, and delivery status.
- Coordinate with internal departments such as Service, Stores, Production, and Accounts to ensure smooth order processing and timely execution.
- Maintain accurate records of enquiries, quotations, Purchase Orders (POs), payments, and customer communications.
- Resolve customer queries promptly and provide excellent customer support to ensure high customer satisfaction.
- Build and maintain strong customer relationships through effective communication and regular follow-ups.
- Prepare sales reports, MIS reports, and update customer records in the CRM system.

Required Skills

- Fluent Hindi communication is mandatory (spoken).
- Good English communication skills (spoken and written).




- Strong proficiency in MS Excel and MS Office.
- Experience with CRM and tally software is an added advantage.
- Excellent coordination, follow-up, and interpersonal skills.
- Strong customer service orientation and problem-solving ability.
- Ability to work in a fast-paced environment and coordinate with multiple teams.

Qualification

- Bachelor's Degree or Postgraduate Degree in any discipline.
- Freshers with excellent Hindi and English communication skills are welcome to apply.

Preferred Candidate Profile

- Fluent in Hindi (Mandatory).
- Valuable English communication skills with strong verbal fluency.
- Proficient in MS Excel and other MS Office applications.
- Strong communication, coordination, and follow-up skills.
- Customer-focused with good interpersonal and problem-solving abilities.

Interested candidates can share their resume at [email protected].

📌 Sales Coordinator (Chennai)
🏢 Suba Solutions
📍 Chennai