Skill required: Language Translation - Customer Service

Designation: Customer Service Associate

Qualifications:BCom

Years of Experience:1 to 3 years

Language - Ability:French - Expert

What would you do?
OTC collections in French
NA
Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for?

- Ability to establish solid client relationship

- Ability to manage multiple stakeholders

- Ability to meet deadlines

- Ability to perform under pressure

- Negotiation skills

- Accounts Receivable (AR)

Roles and Responsibilities:




- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

- Your expected interactions are within your own team and direct supervisor

- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

- The decisions that you make would impact your own work

- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

- Please note that this role may require you to work in rotational shifts

Qualification BCom

📌 Customer Service Associate-Voice (Chennai)
🏢 Accenture
📍 Chennai