- Customer Success Associate Location: Madipakkam, Chennai Work Mode: Work From Office Employment Type: Full-Time
- Experience Required: 1+ Years About the Role We are looking for a proactive and customer-focused Customer Success Associate to manage post-sales client coordination and ensure smooth service delivery.
- The candidate will act as the bridge between clients and internal writers/designers, ensuring timely communication, coordination, and successful project completion.
- Key Responsibilities Handle post-sales client communication and onboarding Coordinate between clients and in-house writers/designers Collect required inputs and documents from clients Track project progress and ensure timely delivery Follow up for feedback, approvals,



and pending requirements Maintain CRM records and service updates Ensure a smooth and professional client experience throughout the process
- Requirements 1+ years of experience in customer success, CRM, client servicing, or coordination roles Strong verbal and written communication skills Positive organisational and multitasking abilities Ability to manage multiple clients and deadlines efficiently Basic knowledge of MS Excel/Google Sheets and CRM tools Experience in service-based industries is preferred Immediate joiners preferred

📌 Customer Success Associate (Chennai)
🏢 CV Designer
📍 Chennai