Job Summary:

Caterpillar is seeking an Adobe Workfront and Frame.io Business Analyst to support the Marketing Content Product Management team and help deliver digital initiatives that enable business goals. In this role, you will support Adobe Workfront by contributing to both solution delivery and ongoing platform administration.

You will collaborate closely with business partners, product teams, and engineering to understand user needs, identify pain points, and translate insights into solutions that streamline workflow processes. You will also support administrative responsibilities related to configuring, governing, and optimizing Adobe Workfront and Adobe Frame.io, including managing system setup, templates, workflows, permissions, integrations, and reporting.

As a member of the Digital Marketing Content Product Management team, the Workfront Business Analyst will play a key role in Caterpillar s Content Supply Chain a critical initiative focused on streamlining marketing operations, improving data consistency across platforms, and enhancing content delivery to customers. Success in this role requires exceptional attention to detail, strong communication skills, and the ability to think strategically while appreciating the smallest details. This position is essential to enabling faster, more consistent, and higher-quality content delivery across Caterpillar.

Core Responsibilities:

- Business Analysis Product Backlog Management

Lead the end-to-end requirements process by capturing, analyzing, and validating business needs and translating them into detailed functional specs, user stories, and test cases.



Drive discovery and backlog refinement ensuring epics and features are converted into transparent, sprint-ready work. Author well-scoped, testable user stories for both business and engineering initiatives aligned to product goals.

- Agile Delivery and Cross-Functional Execution

Actively support agile ceremonies and ensure delivery quality by reviewing sprint outcomes and approving completed work. Manage components of complex initiatives, including prioritization, user story definition, and dependency tracking. Collaborate with Product, QA, and stakeholders to develop training and enablement materials for successful solution delivery.

- User Profile Management

Support day-to-day access and management of user accounts and permissions for Workfront Production, Preview and Sandbox environments. Maintain proper Group, Teams and Job role user assignments.

- Technical Troubleshooting

Manage support queue with high level of customer support and urgency to meet SLA expectations and maintain user adoption. Create, share, and update reports, dashboards, custom forms and templates as requested.

- Group Data Maintenance

Work with Business Consultants and Group Champions to keep portfolios, programs and projects in proper active/closed status.

- License Usage Management

Ensure license assignments are accurate based on system usage reports login counts, proof decisions, etc

Disclaimer : This job posting has been aggregated from external source. Role detailscontentand availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Digital Product Owner- Workfront (Chennai)
🏢 Caterpillar
📍 Chennai