We are hiring an experienced Customer Support Executive to handle customer
communications professionally across calls, emails, and ticketing systems. The ideal
candidate should have a pleasant personality, robust communication skills, and a problem-
solving mindset.
Key Responsibilities:
- Respond to customer queries via phone and email.
- Provide solutions and resolve complaints in a timely manner.
- Maintain customer satisfaction and escalate issues where necessary.
- Log and track issues using ticketing systems.
- Build strong relationships with customers by being proactive and helpful.
Skills:
- Excellent verbal and written communication.
- Strong interpersonal skills.
- Basic computer knowledge and typing proficiency.
- Familiarity with email/ticketing platforms and phone etiquette.
Gender ; Male or Female
📌 Customer Support Executive (Chennai)
🏢 4M Innovations Chennai
📍 Chennai
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